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AudioCodes
AudioCodes Live Basic Support, ACTS24X7
AudioCodes Live Basic Support, including enhanced ACTS24X7 support for min 36 months commitment.
SKU: AUC-ALACTSBCUSTM36 Mfgr Part#: AL-ACTS-B-CUST/M36
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AudioCodes
AudioCodes Live Support, enhanced ACTS24
AudioCodes Live Support, enhanced ACTS24X7 support, best practice review, including 24x7 remote monitoring, and alarm notifications for min 36 months commitment.
SKU: AUC-ALACTSCUSTM36 Mfgr Part#: AL-ACTS-CUST/M36
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AudioCodes
Non-recurring setup fee AC Live Support
Non-recurring setup fee for AudioCodes Live Support for more than 15 devices. Includes connection to AudioCodes Live NOC for monitoring and best practice review.
SKU: AUC-ALACTSLSUFCUST Mfgr Part#: AL-ACTS-L-SUF-CUST
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AudioCodes
Live CX, monthly fee for Geo-redundancy
Live CX, monthly fee for Geo-redundancy. Min. 12 mo.
SKU: AUC-ALCXGR12 Mfgr Part#: AL-CX-GR/12
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AudioCodes
AL-CX-GR/36:Live CX, monthly fee for Geo
Live CX, monthly fee for Geo-redundancy. Min. 36 mo.
SKU: AUC-ALCXGR/36 Mfgr Part#: AL-CX-GR/36
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AudioCodes
Non-recurring setup fee for Live CX
Non-recurring setup fee for Live CX for redundant SBC / WebRTC gateway with more than 5,000 sessions.
SKU: AUC-ALCXSUFCUST Mfgr Part#: AL-CX-SUF-CUST
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AudioCodes
Non-recurring setup fee for AudioCodes L
Non-recurring setup fee for AudioCodes Live Pro for SBC user (customized quotation).
SKU: AUC-ALPROUSUFCUST Mfgr Part#: AL-PROU-SUF-CUST
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AudioCodes
Non-recurring setup fee for AudioCodes L
Non-recurring setup fee for AudioCodes Live Essentials for SBC users (customized quotation).
SKU: AUC-ALSBCUSUFCUST Mfgr Part#: AL-SBCU-SUF-CUST
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AudioCodes
Monthly fee for AL SmartTAP recording us
Monthly fee for AL SmartTAP recording users, hosted by AudioCodes or by Customer, for custom services, for min of 12 months.
SKU: AUC-ALSTCUSTM12 Mfgr Part#: ALST/CUST/M12
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AudioCodes
Monthly fee for AL SmartTAP redundant
Monthly fee for AL SmartTAP redundant system Active/Active configuration for the second system deployed in AudioCodes or Customer Azure subscription or on-premise, by quotation, for min 12 months.
SKU: AUC-ALSTREDM12 Mfgr Part#: ALST/RED/M12
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AudioCodes
AL-ST-SUF-B-C-R:Non-recurring setup fee
Non-recurring setup fee for redundant AL SmartTAP Teams BOT installation on Customer Azure subscription, by quotation.
SKU: AUC-ALSTSUFBCR Mfgr Part#: AL-ST-SUF-B-C-R
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AudioCodes
AL-ST-SUF-C-R:Non-recurring setup fee AL
Non-recurring setup fee for redundant AL SmartTAP on Customer Azure subscription, by quotation.
SKU: AUC-ALSTSUFCR Mfgr Part#: AL-ST-SUF-C-R
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AudioCodes
VoiceAI Connect, daily fee for an Agent
VoiceAI Connect, daily fee for an Agent Assist burst-session.
SKU: AUC-ALVAIASBURST Mfgr Part#: AL-VAI/AS/BURST
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AudioCodes
VoiceAI Connect, daily fee for a SIP-to-
VoiceAI Connect, daily fee for a SIP-to-Bot burst-session.
SKU: AUC-ALVAISBURST Mfgr Part#: AL-VAI/S/BURST
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AudioCodes
Remote Configuration and Change Manageme
Remote Configuration and Change Management Services with customized duration during pre-scheduled maintenance window and/or after hours. Can be used for 12 months after purchase. Valid support contract required. Min. session: 1 hr. with 15 min. increments. Maximum single use: 5 hours.
SKU: AUC-PSCCMCUST Mfgr Part#: PS-CCM-CUST
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AudioCodes
Cutover Service, customized quotation
Cutover Service, customized quotation
SKU: AUC-PSCUTOVERCUST Mfgr Part#: PS-CUTOVER-CUST
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AudioCodes
PS-DID-PORT-CUST
Custom Porting, charge and availability is country-specific. Per DID fee (one-time).
SKU: AUC-PSDIDPORTCUST Mfgr Part#: PS-DID-PORT-CUST
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AudioCodes
PS-DID-PUPM-CUST/M36: Custom per user/mo
PS-DID-PUPM-CUST/M36 ,, Custom per user per month pricing for management of a DID. Minimum 36 months, billed monthly
SKU: AUC-PSDIDPUPMCUSTM36 Mfgr Part#: PS-DID-PUPM-CUST/M36
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AudioCodes
Fee to be added for professional service
Fee to be added for professional services provided under special circumstances, such as work performed outside of normal business hours or during holidays.
SKU: AUC-PSIMPLCHARGE Mfgr Part#: PS-IMPL-CHARGE
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AudioCodes
Customized Implementation for AudioCodes
Customized Implementation for AudioCodes Product
SKU: AUC-PSIMPLCUST Mfgr Part#: PS-IMPL-CUST
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AudioCodes
PS-MONTH-SIP-SVC
PS-MONTH-SIP-SVC
SKU: AUC-PSMONTHSIPSVC Mfgr Part#: PS-MONTH-SIP-SVC
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AudioCodes
Customized User Management Pack 365: Pro
Customized User Management Pack 365: Professional Services
SKU: AUC-PSUMPCUST Mfgr Part#: PS-UMP-CUST
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Cisco
PREMIUM SUPPORT FOR DUO
PREMIUM SUPPORT FOR DUO
SKU: CSC-SVSEA2DUOSUPP Mfgr Part#: SVS-EA2-DUO-SUP-P
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AudioCodes
Calling Plan srvc platform FEE per DID
Calling Plan service, platform FEE per DID.
SKU: AUC-CPLANPLATFEEM Mfgr Part#: CPLAN-PLAT-FEE/M
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AudioCodes
Customized interoperability qualificatio
Customized interoperability qualification of AudioCodes equipment with customer environment. Contact AudioCodes for quotation.
SKU: AUC-PSINTEROPCUST Mfgr Part#: PS-INTEROP-CUST
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AudioCodes
Network Voice Readiness Assessment
Network Voice Readiness Assessment
SKU: AUC-PSNVRACUSTOM Mfgr Part#: PS-NVRA-CUSTOM
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AudioCodes
Planning and Design: Customized per quot
Planning and Design- Customized per quoted scope of work. Planning and Design consulting services for assistance in Network Design, Proof of Concept/Trial Management support, Project Planning, Migration Planning and more. Valid for use at any time during the 12 months following purchase.(US Only)
SKU: AUC-PSPLANDESIGNCUST Mfgr Part#: PS-PLAN-DESIGN-CUST
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AudioCodes
Project Management (Customized per quote
Project Management (Customized per quote
SKU: AUC-PSPROJMGMTCUST Mfgr Part#: PS-PROJ-MGMT-CUST
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AudioCodes
Remote Monitoring Service - Customized (
Remote Monitoring Service - Customized (annual)
SKU: AUC-PSREMTMONCUSTYR Mfgr Part#: PS-REMT-MON-CUST/YR
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AudioCodes
Remote Monitoring Integration (one-time)
Remote Monitoring Integration (one-time)
SKU: AUC-PS-MON-INT Mfgr Part#: PS-REMT-MON-INTG
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