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Availability
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Computer Instruments
CALL BACK MESSAGE (CBM) PRODUCT
CALL BACK MESSAGE, Call Back Message allows a caller in queue to opt for a call back by an agent at a later time. Agents who receive the call-back message in queue are played the message and given the options for handling the call back.
SKU: COM-18000202 Mfgr Part#: 1800-0202
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Avaya
Avaya Aura CC 6 Supvr - 1
Avaya AuraTM Contact Center R6 Supervisor Licence - 1
SKU: LUC-NT9Y44PA Mfgr Part#: NT9Y44PA
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Avaya
Avaya Aura CC 6 Email MAgt -1
Avaya Aura TM Contact Center R6 Email With Multiplicity Agent - 1
SKU: LUC-NT9Y45DA Mfgr Part#: NT9Y45DA
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Avaya
Avaya Aura CC 6 WC MAgt -1
Avaya AuraTM Contact Centre Web Chat With Multiplicity R6 Agent - 1
SKU: LUC-NT9Y45FA Mfgr Part#: NT9Y45FA
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Avaya
Manual Keycode Generation
Manual Keycode Generation
SKU: LUC-NT8R80AM Mfgr Part#: NT8R80AM
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DuVoice
DUVOICE PREPROGRAMING PACKAGE*DROP SHIP*
**DROP SHIP** DUVOICE PREPROGRAMING PACKAGE *DROP SHIP*
SKU: DUV-PREPROG Mfgr Part#: PREPROG
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DuVoice
ProfitWatch Standalone-Hospitality Call
ProfitWatch Standalone-Hospitality Call Acct (Up to 500 rms)
SKU: DUV-PWSS500 Mfgr Part#: PWSS500
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Sangoma Technologies Inc.
IMG 2020 VoIP License (Increments of 32)
IMG 2020 VoIP License (Increments of 32)
SKU: SAN-BDN-LIC-0105 Mfgr Part#: BDN-LIC-0105
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Dialogic
SR140-8-Feature-Security (eDelivery)
SR140-8-Feature-Security (eDelivery). Adds 8 channels of SIP over TLS and SRTP to systems supporting SR140 R3 licenses
SKU: ITL-95110525 Mfgr Part#: 951-105-25
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Dialogic
XMS-MServer-10 XMS l ic 0 Ports of Voice
PowerMedia XMS license for 10 Ports of Voice Media Server (includes WebRTC capability)
SKU: ITL-G01120 Mfgr Part#: G01-120
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Dialogic
XMS-MRCP-Speech-10
PowerMedia XMS license for 10 ports of MRCP speech server connectivity
SKU: ITL-G07120 Mfgr Part#: G07-120
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DuVoice
DUVOICE EXT PRE-PROGRAMMING PKG *DROPSHI
DUVOICE EXT PRE-PROGRAMMINGPACKAGE
SKU: DUV-PREPROG2 Mfgr Part#: PREPROG2
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Sangoma Technologies Inc.
3YR Ext Warr Vega 400G 4 Port 60 Ch
3 Year Extended Warranty Vega 400G 4 Port T1-E1 60 Channels
SKU: SAN-VEGA400G603AHR Mfgr Part#: VEGA400G-60-3AHR
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DuVoice
250 User License requires system has DVB
250 User License requires system has DV2000VS
SKU: DUV-DVUSER250 Mfgr Part#: DVUSER250
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AudioCodes
OVaC license for an HA-pair
OVOC license for a redundant pair of Mediant2600
SKU: AUC-SWOVOCM26R Mfgr Part#: SW/OVOC/M26/R
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Computer Instruments
Longitude latitude locator data lookup
LONGITUDE LATITUDE LOCATOR DATA LOOKUP , Longitude / Latitude Data Locator is a self service stand alone application which can look up and speak information from a local / remote database based on caller s ZIP CODE or CANADIAN POSTAL CODE input. Built-in tools can connect the Longitude / Latitude Data Locator to any Microsoft ODBC compliant database (Longitude / Latitude database supplied by customer). Once telephone data locator has been configured, a Web Data Locator html component, with simple MapQuest integration, is automatically available to be placed on a Web page.
SKU: COM-18000210 Mfgr Part#: 1800-0210
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Computer Instruments
CI MS ASR, TTS, HMP PROMO 4 PORTS OF EAC
CI MS ASR, TTS, SIP MRCP 2 BUNDLE, Microsoft ASR & TTS & EVP RTU Bundle
SKU: COM-16004050 Mfgr Part#: 1600-4050
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AudioCodes
Microsoft SFB / Lync license
Microsoft SFB / Lync license
SKU: AUC-SWM500MSFT Mfgr Part#: SW/M500/MSFT
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AudioCodes
Software license for Microsoft LYNC
Software license to enable LYNC functionality on MSBR. License for one MSBR unit.
SKU: AUC-SWMSBRM500MSFT Mfgr Part#: SW/MSBR/M500/MSFT
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AudioCodes
General Microsoft & Teams Lic
Software license to enable LYNC functionality on MSBR. License for one MSBR unit.
SKU: AUC-SWMSBRM800MSFT Mfgr Part#: SW/MSBR/M800/MSFT
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Allworx
Connect 731 ACD Upg Lic
Connect 731 Automatic Call Distribution Software Upgrade - Distribute calls for up to 64 callers across 10 defined queues in linear, round robin, or longest idle modes.
SKU: ALL-8211512 Mfgr Part#: 8211512
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Digium
2 Year Updates and Maintenance for Switc
2 Year Updates and Maintenance for Switchvox Gold Subscriptions Only
SKU: DGM-1SWXSMBR2 Mfgr Part#: 1SWXSMBR2
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Avaya
CS1K Kycd for ISM Trans/Decrmt
CS 1000 Keycode Remake for ISM Transfers/Decrements
SKU: AVA-NT8R80DA Mfgr Part#: NT8R80DA
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Avaya
Avaya Aura CC 6 SIVA -1
Avaya AuraTM Contact Center R6 Nodal Voice Standard Agent Increment -1
SKU: LUC-NT9Y44DA Mfgr Part#: NT9Y44DA
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Avaya
AACC 6 New Standard Package
AACC 6 New Standard Package
SKU: AVA-NT9Y44UA Mfgr Part#: NT9Y44UA
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Computer Instruments
H.323 SIP right to use port (CI managed
H.323 SIP right to use port (CI managed)
SKU: COM-180001021 Mfgr Part#: 1800-0102-1
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AudioCodes
Upgrade from a fractional to a full E1/T
Software scalability field upgrade. This part number applies only to Mediant 1000 that was initially ordered as fractional span.
SKU: AUC-SWM1KFRFULL Mfgr Part#: SW/M1K/FR-FULL
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Adtran
NVUC UCS MID BNDL 400/100 DR12
NVUC UCS MID BNDL 400/100 DR12
SKU: ADN-1950401G101#DR12 Mfgr Part#: 1950401G101#DR12
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Cisco
User License for Spectralink DECT Server
User License for Spectralink DECT Server 2500, 150 users
SKU: CSC-SPSLNK2500LIC= Mfgr Part#: SP-SLNK-2500-LIC=
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Cisco
User License for Spectralink IP-DECT Ser
User License for Spectralink IP-DECT Server 6500, 150 users
SKU: CSC-SPSLNK6500LIC= Mfgr Part#: SP-SLNK-6500-LIC=
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