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AudioCodes
Support Contract ACTS 24x7
24x7 Annual Remote Support
SKU: AUC-ACTS24X7MP20XS2Y Mfgr Part#: ACTS24X7-MP20X_S2/YR
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Enhan Mang Service Add-on for simp/HA SB
Enhanced Managed Service Add-on for simplex/HA SBC for 10 sessions within 1000-2500 sessions. Monthly price for 36 months per managed device.
SKU: AUC-ALADE1K2.5KM36 Mfgr Part#: AL-ADE-1K-2.5K/M36
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Monthly fee for ACM for 36 months commit
Monthly fee for ACM for 36 months commitment, including ACTS24X7 and AHR.
SKU: AUC-ACMSBC118M36 Mfgr Part#: ACM-SBC-118/M36
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Support Contract ACTS 24x7
ACTS 24X7 PROGRAM - Level 2-4 remote technical support for a 12-month period for deployed products. Available 24x7 (24 hours a day, 7 days a week) for problems of Urgent Priority Level, and Monday-Friday, 8:00 AM 5:00 PM (Customer local time, Holidays excluded) for all other priority level problems.
SKU: AUC-ACTS24X7IPPS4YR Mfgr Part#: ACTS24X7-IPP_S4/YR
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Support Contract ACTS 24x7
Support Contract ACTS 24x7
SKU: AUC-ACTS24X7M500S11Y Mfgr Part#: ACTS24X7-M500_S11/YR
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Support Contract ACTS 9x5
Support Contract ACTS 9x5
SKU: AUC-ACTS9X5M26S31YR Mfgr Part#: ACTS9X5-M26_S31/YR
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AudioCodes
Support Contract ACTS 9x5
Support Contract ACTS 9x5
SKU: AUC-ACTS9X5SBC_S73YR Mfgr Part#: ACTS9X5-SBC_S73/YR
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Advanced Hardware Replacement (AHR) Serv
Advanced Hardware Replacement (AHR) Service
SKU: AUC-AHRM500S15YR Mfgr Part#: AHR-M500_S15/YR
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Advanced Hardware Replacement (AHR) Serv
Advanced Hardware Replacement (AHR) Service
SKU: AUC-AHRM600S1YR Mfgr Part#: AHR-M600_S1/YR
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Support Contract ACTS 9x5
Support Contract ACTS 9x5
SKU: AUC-DVSIPPS5YR Mfgr Part#: DVS-IPP_S5/YR
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Single serial console cable
Single Serial Console Cable for Mediant 500 (RJ-45-to-Dtype9). Can only be purchased with the product itself and not as a separate item. For a separate kit of 10 cables, use M500-Serial-Kit.
SKU: AUC-M500SERIALSINGLE Mfgr Part#: M500-SERIAL-SINGLE
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RX-PAD Wall Mount Kit (Quantity 1)
RX-PAD Wall Mount Kit (Quantity 1)
SKU: AUC-RXPADWALLMOUNT Mfgr Part#: RX-PAD-WALLMOUNT
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SmartTAP IM recording license for 1 user
SW/SMTP/USER/IM,, SmartTAP IM recording license for 1 user SMARTTAP IM LICENSE PER USER to record Skype for Business Instant Messaging.
SKU: AUC-SWSMTPUSERIM Mfgr Part#: SW/SMTP/USER/IM
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Monthly fee subsc price for ACM, inc ACT
Monthly fee subscription price for ACM , including ACTS24X7 and AHR
SKU: AUC-ACMSBC118M1 Mfgr Part#: ACM-SBC-118/M1
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Support Contract ACTS 24x7
Support Contract ACTS 24x7
SKU: AUC-ACTS24X7SBC_S71Y Mfgr Part#: ACTS24X7-SBC_S71/YR
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Support Contract ACTS 9x5
Support Contract ACTS 9x5
SKU: AUC-ACTS9X5GSOS4YR Mfgr Part#: ACTS9X5-GSO_S4/YR
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Support Contract ACTS 9x5
Support Contract ACTS 9x5
SKU: AUC-ACTS9X5OVOCS4YR Mfgr Part#: ACTS9X5-OVOC_S4/YR
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Support Contract ACTS 9x5
ACTS 9X5 PROGRAM - Level 2-4 remote technical support for a 12-month period for deployed products. Available during normal business hours, Monday-Friday, 8:00 AM 5:00 PM (Customer local time, Holidays excluded).
SKU: AUC-DVSMP11XS1YR Mfgr Part#: DVS-MP11X_S1/YR
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Fixed pool SBC registered users license
Fixed pool SBC registered users license upgrade for 10 registered users, when ordering within the 10-250 registered users range (1 to 25 units)
SKU: AUC-SWPOOL10R10250 Mfgr Part#: SW/POOL/10R/10-250
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SBC registered users license upgrade for
SBC registered users license upgrade for 10 registered users for an HA Active-Redundant SBC pair, when ordering within the 10-250 registered users range (1 to 25 units).
SKU: AUC-SWSBC10R10250R Mfgr Part#: SW/SBC/10R/10-250/R
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Support Contract ACTS 24x7
Support Contract ACTS 24x7
SKU: AUC-ACTS24X7GSOS33YR Mfgr Part#: ACTS24X7-GSO_S33/YR
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Support Contract ACTS 24x7
24x7 Annual Remote Support
SKU: AUC-ACTS24X7M26S11YR Mfgr Part#: ACTS24X7-M26_S11/YR
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Support Contract ACTS 9x5
Support Contract ACTS 9x5
SKU: AUC-ACTS9X5M500S12YR Mfgr Part#: ACTS9X5-M500_S12/YR
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Support Contract ACTS 9x5
Support Contract ACTS 9x5
SKU: AUC-ACTS9X5MVES31YR Mfgr Part#: ACTS9X5-MVE_S31/YR
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Advanced Hardware Replacement (AHR) Serv
Advance HW Repl. Ann. Support: Requires purch. of DVS or ACTS
SKU: AUC-AHRM1KS21YR Mfgr Part#: AHR-M1K_S21/YR
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Per Agent per month Call Recording for V
Per Agent per month Call Recording for Voca CIC: 50-100 agents 36 months commitment Hosting by customer
SKU: AUC-ALCICRECT1CM36 Mfgr Part#: AL/CIC/REC/T1C/M36
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AL-CX/10C/110-250/36
Live CX, monthly fee for 10 SIPREC sessions, when ordering within the 110-250 session range. Min. 36 mo. SIPREC sessions need to be ordered with SIP Connectivity or Web Connectivity. Committed period of 36 months.
SKU: AUC-ALCX10C11025036 Mfgr Part#: AL-CX/10C/110-250/36
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Support Contract ACTS 9x5
Support Contract ACTS 9x5
SKU: AUC-DVSIPPS12YR Mfgr Part#: DVS-IPP_S12/YR
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Support Contract ACTS 9x5
9x5 Annual Remote Support
SKU: AUC-DVSM1KS30YR Mfgr Part#: DVS-M1K_S30/YR
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Support Contract ACTS 9x5
Support Contract ACTS 9x5
SKU: AUC-DVSM800S11YR Mfgr Part#: DVS-M800_S11/YR
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