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AudioCodes
Live CX, monthly fee for Geo-redundancy
Live CX, monthly fee for Geo-redundancy. Min. 12 mo.
SKU: AUC-ALCXGR12 Mfgr Part#: AL-CX-GR/12
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AudioCodes
AL-CX-GR/36:Live CX, monthly fee for Geo
Live CX, monthly fee for Geo-redundancy. Min. 36 mo.
SKU: AUC-ALCXGR/36 Mfgr Part#: AL-CX-GR/36
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AudioCodes
Non-recurring setup fee for Live CX
Non-recurring setup fee for Live CX for redundant SBC / WebRTC gateway with more than 5,000 sessions.
SKU: AUC-ALCXSUFCUST Mfgr Part#: AL-CX-SUF-CUST
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AudioCodes
Non-recurring setup fee for AudioCodes L
Non-recurring setup fee for AudioCodes Live Pro for SBC user (customized quotation).
SKU: AUC-ALPROUSUFCUST Mfgr Part#: AL-PROU-SUF-CUST
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AudioCodes
Non-recurring setup fee for AudioCodes L
Non-recurring setup fee for AudioCodes Live Essentials for SBC users (customized quotation).
SKU: AUC-ALSBCUSUFCUST Mfgr Part#: AL-SBCU-SUF-CUST
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AudioCodes
Monthly fee for AL SmartTAP recording us
Monthly fee for AL SmartTAP recording users, hosted by AudioCodes or by Customer, for custom services, for min of 12 months.
SKU: AUC-ALSTCUSTM12 Mfgr Part#: ALST/CUST/M12
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AudioCodes
Monthly fee for AL SmartTAP redundant
Monthly fee for AL SmartTAP redundant system Active/Active configuration for the second system deployed in AudioCodes or Customer Azure subscription or on-premise, by quotation, for min 12 months.
SKU: AUC-ALSTREDM12 Mfgr Part#: ALST/RED/M12
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AudioCodes
AL-ST-SUF-B-C-R:Non-recurring setup fee
Non-recurring setup fee for redundant AL SmartTAP Teams BOT installation on Customer Azure subscription, by quotation.
SKU: AUC-ALSTSUFBCR Mfgr Part#: AL-ST-SUF-B-C-R
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AudioCodes
AL-ST-SUF-C-R:Non-recurring setup fee AL
Non-recurring setup fee for redundant AL SmartTAP on Customer Azure subscription, by quotation.
SKU: AUC-ALSTSUFCR Mfgr Part#: AL-ST-SUF-C-R
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AudioCodes
VoiceAI Connect, daily fee for an Agent
VoiceAI Connect, daily fee for an Agent Assist burst-session.
SKU: AUC-ALVAIASBURST Mfgr Part#: AL-VAI/AS/BURST
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AudioCodes
VoiceAI Connect, daily fee for a SIP-to-
VoiceAI Connect, daily fee for a SIP-to-Bot burst-session.
SKU: AUC-ALVAISBURST Mfgr Part#: AL-VAI/S/BURST
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AudioCodes
Customized setup and implementation of A
Customized setup and implementation of ARM.
SKU: AUC-ARMIMPLCUST Mfgr Part#: ARM-IMPL-CUST
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AudioCodes
Customized Implementation for AudioCodes
Set-up and configuration of AudioCodes product according to specified SOW.
SKU: AUC-IPPIMPLCUST Mfgr Part#: IPP-IMPL-CUST
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AudioCodes
Annual Onsite Breakdown Fix
Annual Onsite Breakdown Fix
SKU: AUC-ONSTBREAKFIXYR Mfgr Part#: ONST-BREAK-FIX/YR
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AudioCodes
Onsite Spare Unit; Annual Lease
Onsite Spare Unit; Annual Lease
SKU: AUC-PS-OSSU Mfgr Part#: ONST-SPARE-UNIT/YR
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AudioCodes
Basic OVOC; Customized Implementation Se
Basic OVOC; Customized Implementation Service for managing devices
SKU: AUC-OVOCBCUSTIMPL Mfgr Part#: OVOC-B-CUST-IMPL
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AudioCodes
Enhanced OVOC - Remote Enhanced Design &
Customized configuration, set-up and troubleshooting of OVOC for AudioCodes products. Limited to 32 monitored entities (IP-Trunk Groups, IP address, etc.) per AudioCodes device and using optimized QoS threshold settings per customer requirements and best practice. Contact AudioCodes for offer.
SKU: AUC-OVOCECUSTIMPL Mfgr Part#: OVOC-E-CUST-IMPL
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AudioCodes
IPP implementation service (customized)
On-site IPP implementation including review of related network architecture, phone template features and parameters, and knowledge transfer for deployment (customized).
SKU: AUC-OVOCIPPIMPLCUST Mfgr Part#: OVOC-IPP-IMPL-CUST
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AudioCodes
Remote Configuration and Change Manageme
Remote Configuration and Change Management Services with customized duration during pre-scheduled maintenance window and/or after hours. Can be used for 12 months after purchase. Valid support contract required. Min. session: 1 hr. with 15 min. increments. Maximum single use: 5 hours.
SKU: AUC-PSCCMCUST Mfgr Part#: PS-CCM-CUST
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AudioCodes
Cutover Service, customized quotation
Cutover Service, customized quotation
SKU: AUC-PSCUTOVERCUST Mfgr Part#: PS-CUTOVER-CUST
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AudioCodes
PS-DID-PORT-CUST
Custom Porting, charge and availability is country-specific. Per DID fee (one-time).
SKU: AUC-PSDIDPORTCUST Mfgr Part#: PS-DID-PORT-CUST
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AudioCodes
PS-DID-PUPM-CUST/M36: Custom per user/mo
PS-DID-PUPM-CUST/M36 ,, Custom per user per month pricing for management of a DID. Minimum 36 months, billed monthly
SKU: AUC-PSDIDPUPMCUSTM36 Mfgr Part#: PS-DID-PUPM-CUST/M36
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AudioCodes
Fee to be added for professional service
Fee to be added for professional services provided under special circumstances, such as work performed outside of normal business hours or during holidays.
SKU: AUC-PSIMPLCHARGE Mfgr Part#: PS-IMPL-CHARGE
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AudioCodes
Customized Implementation for AudioCodes
Customized Implementation for AudioCodes Product
SKU: AUC-PSIMPLCUST Mfgr Part#: PS-IMPL-CUST
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AudioCodes
PS-MONTH-SIP-SVC
PS-MONTH-SIP-SVC
SKU: AUC-PSMONTHSIPSVC Mfgr Part#: PS-MONTH-SIP-SVC
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AudioCodes
Customized User Management Pack 365: Pro
Customized User Management Pack 365: Professional Services
SKU: AUC-PSUMPCUST Mfgr Part#: PS-UMP-CUST
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AudioCodes
Custom remote Implemnation Support for S
Custom remote Implemnation Support for SmartTAP
SKU: AUC-SMTPIMPLCUST Mfgr Part#: SMTP-IMPL-CUST
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AudioCodes
Fee for reinstating maintenance support
Fee for reinstating maintenance support contract.
SKU: AUC-SUPPREINSTATEFEE Mfgr Part#: SUPP-REINSTATE-FEE
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AudioCodes
Planning and Design: Customized per quot
Planning and Design consulting services for assistance in Network Design, Proof of Concept/Trial Management support, Project Planning, Migration Planning and more. Valid for use at any time during the 12 months following purchase.
SKU: AUC-ARMPLANDESIGNCUS Mfgr Part#: ARM-PLAN-DESIGN-CUST
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AudioCodes
Calling Plan srvc, cust charge for usage
Calling Plan service, Custom charge for actual aggregated usage of SIP telephony services.
SKU: AUC-CPLANMONTHUSAGE Mfgr Part#: CPLAN-MONTH-USAGE
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