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AudioCodes
AL-SBCU-SUF-CUST
Non-recurring setup fee for each Customer site with less than 500 users plus Intrado integration. Includes changes to SBC for up to 3 UC user migration events.
SKU: AUC-ALSBCUSUFCUST Mfgr Part#: AL-SBCU-SUF-CUST
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AudioCodes
Monthly fee for AL SmartTAP redundant
Monthly fee for AL SmartTAP redundant system Active/Active configuration for the second system deployed in AudioCodes or Customer Azure subscription or on-premise, by quotation, for min 12 months.
SKU: AUC-ALSTREDM12 Mfgr Part#: ALST/RED/M12
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AudioCodes
AL-ST-SUF-B-C-R:Non-recurring setup fee
Non-recurring setup fee for redundant AL SmartTAP Teams BOT installation on Customer Azure subscription, by quotation.
SKU: AUC-ALSTSUFBCR Mfgr Part#: AL-ST-SUF-B-C-R
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AudioCodes
AL-ST-SUF-C-R:Non-recurring setup fee AL
Non-recurring setup fee for redundant AL SmartTAP on Customer Azure subscription, by quotation.
SKU: AUC-ALSTSUFCR Mfgr Part#: AL-ST-SUF-C-R
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AudioCodes
VoiceAI Connect, daily fee for an Agent
VoiceAI Connect, daily fee for an Agent Assist burst-session.
SKU: AUC-ALVAIASBURST Mfgr Part#: AL-VAI/AS/BURST
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AudioCodes
VoiceAI Connect, daily fee for a SIP-to-
VoiceAI Connect, daily fee for a SIP-to-Bot burst-session.
SKU: AUC-ALVAISBURST Mfgr Part#: AL-VAI/S/BURST
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AudioCodes
Annual Onsite Breakdown Fix
Annual Onsite Breakdown Fix
SKU: AUC-ONSTBREAKFIXYR Mfgr Part#: ONST-BREAK-FIX/YR
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AudioCodes
Onsite Spare Unit; Annual Lease
Onsite Spare Unit; Annual Lease
SKU: AUC-PS-OSSU Mfgr Part#: ONST-SPARE-UNIT/YR
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AudioCodes
Enhanced OVOC - Remote Enhanced Design &
Customized configuration, set-up and troubleshooting of OVOC for AudioCodes products. Limited to 32 monitored entities (IP-Trunk Groups, IP address, etc.) per AudioCodes device and using optimized QoS threshold settings per customer requirements and best practice. Contact AudioCodes for offer.
SKU: AUC-OVOCECUSTIMPL Mfgr Part#: OVOC-E-CUST-IMPL
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AudioCodes
Remote Configuration and Change Manageme
Remote Configuration and Change Management Services with customized duration during pre-scheduled maintenance window and/or after hours. Can be used for 12 months after purchase. Valid support contract required. Min. session: 1 hr. with 15 min. increments. Maximum single use: 5 hours.
SKU: AUC-PSCCMCUST Mfgr Part#: PS-CCM-CUST
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AudioCodes
PS-DID-PORT-CUST
Custom Porting, charge and availability is country-specific. Per DID fee (one-time).
SKU: AUC-PSDIDPORTCUST Mfgr Part#: PS-DID-PORT-CUST
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AudioCodes
Fee to be added for professional service
Fee to be added for professional services provided under special circumstances, such as work performed outside of normal business hours or during holidays.
SKU: AUC-PSIMPLCHARGE Mfgr Part#: PS-IMPL-CHARGE
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AudioCodes
PS-MONTH-SIP-SVC
PS-MONTH-SIP-SVC
SKU: AUC-PSMONTHSIPSVC Mfgr Part#: PS-MONTH-SIP-SVC
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AudioCodes
Fee for reinstating maintenance support
Fee for reinstating maintenance support contract.
SKU: AUC-SUPPREINSTATEFEE Mfgr Part#: SUPP-REINSTATE-FEE
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AudioCodes
Calling Plan srvc, cust charge for usage
Calling Plan service, Custom charge for actual aggregated usage of SIP telephony services.
SKU: AUC-CPLANMONTHUSAGE Mfgr Part#: CPLAN-MONTH-USAGE
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AudioCodes
Calling Plan srvc platform FEE per DID
Calling Plan service, platform FEE per DID.
SKU: AUC-CPLANPLATFEEM Mfgr Part#: CPLAN-PLAT-FEE/M
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AudioCodes
Calling Plan srvc cust Port-IN per site
Calling Plan service, Custom Port-IN Includes professional services , Availability and price are country-specific. Per site per porting event (one-time).
SKU: AUC-CPLANPORTINCUST Mfgr Part#: CPLAN-PORTIN-CUST
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AudioCodes
Calling Plan service Port-IN per DID
Calling Plan service, Port-IN per DID, Availability and price are country-specific. (one-time).
SKU: AUC-CPLANPORTINDID Mfgr Part#: CPLAN-PORTIN-DID
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AudioCodes
Calling Plan srvc cust setup, onboarding
Calling Plan service, Custom setup and onboarding first-time customer SIP telephony projects (one-time).
SKU: AUC-CPLANSUFCUST Mfgr Part#: CPLAN-SUF-CUST
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AudioCodes
Network Voice Readiness Assessment
Network Voice Readiness Assessment
SKU: AUC-PSNVRACUSTOM Mfgr Part#: PS-NVRA-CUSTOM
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AudioCodes
Remote Monitoring Integration (one-time)
Remote Monitoring Integration (one-time)
SKU: AUC-PS-MON-INT Mfgr Part#: PS-REMT-MON-INTG
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AudioCodes
PS-TPLAN-VC/M36
Voice Connect service, per-user per-month fee, includes DID, port/activation. Charge and availability is country-specific. Min. 36 months.
SKU: AUC-PSTPLANVCM36 Mfgr Part#: PS-TPLAN-VC/M36
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AudioCodes
TRAINING-CUST
TRAINING-CUST
SKU: AUC-TRCUST Mfgr Part#: TR-CUST
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AudioCodes
VOCA/PS/CUST: Pro Services. Cust per quo
Professional Services. Customized per quoted scope of work
SKU: AUC-VOCAPSCUST Mfgr Part#: VOCA/PS/CUST
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AudioCodes
Support Contract ACTS 24x7
Support Contract ACTS 24x7
SKU: AUC-ACTS24X7SBC_S54Y Mfgr Part#: ACTS24X7-SBC_S54/YR
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AudioCodes
Support Contract ACTS 9x5
Support Contract ACTS 9x5
SKU: AUC-ACTS9X5SBC_S56YR Mfgr Part#: ACTS9X5-SBC_S56/YR
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AudioCodes
PVC DUST COVER FOR SMB CONNECTOR
PVC DUST COVER FOR SMB CONNECTOR
SKU: AUC-FRUM3KCVRSMBPVC Mfgr Part#: FRU/M3K/CVR/SMB/PVC
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AudioCodes
Monthly fee for AudioCodes Live Essen
Monthly fee for AudioCodes Live Essentials (SBC) for unified communication, HA configuration in the same physical location. Pricing is for a single user, for ordering in 1001-5000 users range and for a committed period of 12 months. Quantity must include the overall users that have access to the applicable service that is using AudioCodes SBC in the organization.
SKU: AUC-ALSU2K5KM12 Mfgr Part#: AL/SU/2K-5K/M12
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AudioCodes
Support Contract ACTS 9x5
Support Contract ACTS 9x5
SKU: AUC-ACTS9X5SBC_S57YR Mfgr Part#: ACTS9X5-SBC_S57/YR
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AudioCodes
Live CX, price per daily burst-session
Session Bursts allow you to exceed the regular number of sessions that were ordered. In case more sessions than were ordered are used, the session burst mechanism is billed retroactively based on the actual daily overaged sessions peak. Session bursts requires Internet access to AudioCodes metering system, which is used to measure the actual burst traffic. How session bursts are calculated: - Daily Session Overage = [Max concurrent sessions in a specific day] [number of ordered sessions] - Monthly Session Overage = aggregation of the Daily Session Overages (i.e., Daily session overage of day 1 + Daily session overage of day 2 + Daily session overage of day 3 .) - Overage Rate Per Session = [monthly session price the customer pays] / 30 (working days) x 1.3 (30% markup) - Monthly Charge for Bursts = [Monthly Session Overage] x [Overage Rate Per Session] For example, - The Overage Rate Per Session for a customer that ordered 600 sessions for 4.5$ per session per month, will be 4.5$/30x1.3 = 0.195$ - Assuming that in a specific month, the overage was 100 sessions per day for 10 days, the bursts charge for that month will be: 100 x 10 x 0.195$ = 195$
SKU: AUC-ALCXSBURST Mfgr Part#: AL-CX/S/BURST
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