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Computer Instruments
TOTAL CARE MAINTENANCE
Computer Instruments Total Care Maintenance
SKU: COM-18000800 Mfgr Part#: 1800-0800
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Computer Instruments
TOTAL CARE MAINTENANCE 24X7X365
TOTAL CARE MAINTENANCE 24X7X365
SKU: COM-180008011 Mfgr Part#: 1800-0801-1
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Computer Instruments
Equipment Configuration
EQUIPMENT CONFIGURATION, CI provided Equipment
SKU: COM-18000802 Mfgr Part#: 1800-0802
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Computer Instruments
Total Care Maintenance 24x7x365
GOLD TOTAL CARE MAINTENANCE 24X7X365, TOTAL CARE MAINTENANCE 24X7X365. Extended Software Warranty 24 Hours - software updates and patches (when available) - Hot Line Telephone Support - After hours support from Web Page - maximum 4 hour response time -12 Months 24% of MSRP software price
SKU: COM-18000801 Mfgr Part#: 1800-0801
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Computer Instruments
Maint,CI provide 3rd Party Equip onsite
EQUIPMENT MAINTENANCE, CI provide 3rd Party Equipment on-site parts and labor maintenance
SKU: COM-18000803 Mfgr Part#: 1800-0803
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Computer Instruments
Total Care Multi Maintenance 24x7x365
TOTAL CARE Multi-Tenant MAINTENANCE 24X7X365. Extended Software Warranty 24 Hours - software updates and patches (when available) - 2 Hour Per Month Hot Line Telephone Support - 12 Months 24% of MSRP software price
SKU: COM-18000804 Mfgr Part#: 1800-0804
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Computer Instruments
Multi-Tenant TC Maintenance 24X7X365
Multi-Tenant Total Care Maintenance 24X7X365 - Annual
SKU: COM-180008042 Mfgr Part#: 1800-0804-2
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Computer Instruments
CLOUD SERVICE & SETUP
CLOUD SERVICE & SETUP
SKU: COM-18000805 Mfgr Part#: 1800-0805
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Computer Instruments
CLOUD SERVICE & SETUP (CI managed)
CLOUD SERVICE & SETUP (CI managed)
SKU: COM-180008051 Mfgr Part#: 1800-0805-1
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Computer Instruments
Premium Total Care Maintenance 24x7x365
TOTAL CARE MAINTENANCE 24X7X365. Extended Software Warranty 24 Hours - software updates and patches (when available) - Hot Line Telephone Support - After hours support from Web Page - maximum 4 hour response time -12 Months 24% of MSRP software price
SKU: COM-18000806 Mfgr Part#: 1800-0806
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Computer Instruments
Platinum Total Care Maintenance 24X7X365
Platinum Total Care Maintenance 24X7X365 - Annual
SKU: COM-180008061 Mfgr Part#: 1800-0806-1
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Computer Instruments
PREMIUM TOTAL CARE MAINTENANCE 24X7X365
TOTAL CARE MAINTENANCE 24X7X365. Extended Software Warranty 24 Hours - software updates and patches (when available) - Hot Line Telephone Support - After hours support from Web Page - maximum 4 hour response time -12 Months 24% of MSRP software price
SKU: COM-180008062 Mfgr Part#: 1800-0806-2
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Computer Instruments
Silver Total Care Maintenance 8-5 M-F - Annual
SKU: CO-1800-0800-1 Mfgr Part#: 1800-0800-1
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Computer Instruments
Total Care Maintenance 8-5 M-F - Monthly
SKU: CO-1800-0800-2 Mfgr Part#: 1800-0800-2
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Computer Instruments
Multi-Tenant TC Maintenance 24X7X365
Multi-Tenant Total Care Maintenance 24X7X365 - Annual
SKU: COM-180008041 Mfgr Part#: 1800-0804-1
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Computer Instruments
TOTAL CARE MAINTENANCE 24X7X365 - Mnthly
TOTAL CARE MAINTENANCE 24X7X365 - Mnthly
SKU: COM-180008012 Mfgr Part#: 1800-0801-2
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Computer Instruments
Cloud Rental Rate
CLOUD SERVICE & SETUP
SKU: COM-180008052 Mfgr Part#: 1800-0805-2
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Computer Instruments
TCM Reinstatement Fee
TCM Reinstatement Fee
SKU: COM-18000807 Mfgr Part#: 1800-0807
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Computer Instruments
TTS Port Rental
TTS Single Language - Monthly, TTS Single Language - Monthly
SKU: COM-180004012 Mfgr Part#: 1800-0401-2
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Computer Instruments
ASR 2 Port Rental
ASR Tier 2 RTU - Monthly
SKU: COM-180004022 Mfgr Part#: 1800-0402-2
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Computer Instruments
ASR 3 Port Rental
ASR Tier 3 RTU - Monthly
SKU: COM-180004032 Mfgr Part#: 1800-0403-2
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Computer Instruments
IP Phone Pager - Web phone Broadcast Pag
IP PHONE PAGER - WEB PHONE BROADCAST PAGE, IP Phone Pager allows internal paging communication by voice or text display messaging via your Avaya 11XX, 12XX, 16XX 46XX, 96XX IP or SIP Phone. Any authorized extension can initiate a voice or text display message to be delivered internally to an individual or a designated group of recipients. A voice message can be recorded impromptu, generated from text-to-speech, or even pulled from a previously recorded Audio Text library. A text message can be displayed (on the IP/SIP Phone screen) alone or accompanying a voice page. If the message is of an emergency nature, it can be sent in barge-in mode, interrupting any off-hook conversation by temporarily putting the recipients call on hold. Contact supplier for IP Phone model compatibility. Package also includes Schedule Page Announcements. This feature allows voice, text or both to be pushed to an extension or group of extensions based upon time of day, day of week or month. Schedule pages out seven years. Traffic result reports are included.
SKU: COM-18000208 Mfgr Part#: 1800-0208
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Computer Instruments
Screen Pop Only
SCREEN POP ONLY, Screen Pop provides the client desktop a URL pop on inbound and outbound calls. TSAPI or TAPI CTI licenses required
SKU: COM-18000212 Mfgr Part#: 1800-0212
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Computer Instruments
SCREEN POP MOBILE
SCREEN POP MOBILE
SKU: COM-18000213 Mfgr Part#: 1800-0213
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Computer Instruments
Google Port,Monthly (Voice Transcriptipt
Google Port - Monthly (Voice Transcription) OPTIONAL
SKU: COM-160040102 Mfgr Part#: 1600-4010-2
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Computer Instruments
SCREEN POP SLFCOM
SCREEN POP SLFCOM
SKU: COM-18000214 Mfgr Part#: 1800-0214
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Computer Instruments
H.323 / SIP RIGHT TO USE PORT
SIP IVR PORT - Monthly
SKU: COM-180001022 Mfgr Part#: 1800-0102-2
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Computer Instruments
TTS Single Language - Annual
TTS Single Language - Annual
SKU: COM-18000401 Mfgr Part#: 1800-0401
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Computer Instruments
CALL BACK MESSAGE
options for handling the call back. call-back message in queue are played the message and given the a call back by an agent at a later time. Agents who receive the CALL BACK MESSAGE, Call Back Message allows a caller in queue to opt for
SKU: COM-180002022 Mfgr Part#: 1800-0202-2
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Computer Instruments
COMMUNITY NOTIFICATION
COMMUNITY NOTIFICATION , Community Notification is a stand alone out bound notification application that broadcasts voice messages via telephone, sends electronic messages with attachments to email addresses. Traffic reports are included.
SKU: COM-180002032 Mfgr Part#: 1800-0203-2
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