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Availability
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Computer Instruments
AGENT CLICK-TO-DIAL
AGENT CLICK-TO-DIAL, Agent Click-To-Dial (Web) provides a simplified web-based preview dialer interface for manually triggering out-calls to a list of contacts through a central PBX. Imported contact lists can be single or multi-number and contact information can be presented on the agent interface screen. Agents reported call dispositions are included in campaign reporting. Allows Message to be dropped onto a recording device therefore letting the Agent continue with calling campaign. Requires TSAPI or TAPI CTI licenses.
SKU: COM-180002212 Mfgr Part#: 1800-0221-2
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Computer Instruments
H.323 / SIP RIGHT TO USE PORT
SIP IVR PORT - Monthly
SKU: COM-180001022 Mfgr Part#: 1800-0102-2
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Computer Instruments
TTS Single Language - Annual
TTS Single Language - Annual
SKU: COM-18000401 Mfgr Part#: 1800-0401
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Computer Instruments
TTS Single Language -Annual (CI managed)
TTS Single Language -Annual (CI managed)
SKU: COM-180004011 Mfgr Part#: 1800-0401-1
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Computer Instruments
H.323 / SIP RIGHT TO USE PORT
H.323 / SIP RIGHT TO USE PORT
SKU: COM-180001023 Mfgr Part#: 1800-0102-3
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Computer Instruments
CI eOne Data Tenent
CI eOne Data Tenent
SKU: COM-180000032 Mfgr Part#: 1800-0003-2
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Computer Instruments
ASR Tier 2 RTU - Annual
ASR Tier 2 RTU - Annual
SKU: COM-18000402 Mfgr Part#: 1800-0402
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Computer Instruments
Screen Pop Only
SCREEN POP ONLY, Screen Pop provides the client desktop a URL pop on inbound and outbound calls. TSAPI or TAPI CTI licenses required
SKU: COM-18000212 Mfgr Part#: 1800-0212
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Computer Instruments
SCREEN POP MOBILE
SCREEN POP MOBILE
SKU: COM-18000213 Mfgr Part#: 1800-0213
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Computer Instruments
H.323 / SIP RIGHT TO USE PORT
H.323 / SIP RIGHT TO USE PORT
SKU: COM-180001024 Mfgr Part#: 1800-0102-4
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Computer Instruments
integration services
Integration Services
SKU: COM-18000700 Mfgr Part#: 1800-0700
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Computer Instruments
ASR Tier 2 RTU - Annual (CI managed)
ASR Tier 2 RTU - Annual (CI managed)
SKU: COM-180004021 Mfgr Part#: 1800-0402-1
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Computer Instruments
H.323 / SIP RIGHT TO USE PORT - Monthly
SKU: CO-1800-0102-5 Mfgr Part#: 1800-0102-5
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Computer Instruments
ASR Tier 3 RTU - Annual
ASR Tier 3 RTU - Annual
SKU: COM-18000403 Mfgr Part#: 1800-0403
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Computer Instruments
H.323 / SIP RIGHT TO USE PORT - Monthly
SKU: CO-1800-0102-6 Mfgr Part#: 1800-0102-6
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Computer Instruments
Configuration Services
Configuration Services
SKU: COM-18000601 Mfgr Part#: 1800-0601
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Computer Instruments
ASR Tier 3 RTU - Annual (CI managed)
ASR Tier 3 RTU - Annual (CI managed)
SKU: COM-180004031 Mfgr Part#: 1800-0403-1
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Computer Instruments
Professional Services
Professional Services
SKU: COM-18000600 Mfgr Part#: 1800-0600
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Computer Instruments
CI Text To Speech Eng RTUs
CI Neo TTS MRCP 2 & SAPI, Text To Speech with CI integration for TrueVoice TTS English included
SKU: COM-1600-4007 Mfgr Part#: 1600-4007
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Computer Instruments
SCREEN POP SLFCOM
SCREEN POP SLFCOM
SKU: COM-18000214 Mfgr Part#: 1800-0214
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Computer Instruments
LEAD PROCESSING SYSTEM
LEAD PROCESSING SYSTEM, Lead Processing System for CRM
SKU: COM-180002222 Mfgr Part#: 1800-0222-2
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Computer Instruments
CI Virtual Machine
CI CLOUD SERVER
SKU: COM-180008022 Mfgr Part#: 1800-0802-2
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Computer Instruments
community notification (CI managed)
community notification (CI managed)
SKU: COM-180002031 Mfgr Part#: 1800-0203-1
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Computer Instruments
CALL BACK MESSAGE (CI managed)
CALL BACK MESSAGE (CI managed)
SKU: COM-1800002021 Mfgr Part#: 1800-0202-1
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Computer Instruments
Longitude latitude locator (CI managed)
Longitude latitude locator (CI managed)
SKU: COM-180002101 Mfgr Part#: 1800-0210-1
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Computer Instruments
LIST DIALER (CI managed)
LIST DIALER (CI managed)
SKU: COM-180002061 Mfgr Part#: 1800-0206-1
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Computer Instruments
Screen Pop Premium
engaged on the phone. Screen PoP Premium currently supports direct automatically hand-off calls to another extension if the user is already includes an integrated internal chat client and an option to to easily access and manage resources that are linked to a contact. SPP out-bound calls and can be manually opened at any time, allowing users the contact. SPP information windows are popped for both in and events, and other electronic resources that have been associated with number with simple button links to all sent & received emails, calendar present a pop-up window displaying the contact s name and telephone primary telephone numbers for each of their CRM contacts. SPP will drawings, presentations, spreadsheets, web URLs, etc.) with up to 3 the ability to link virtually any electronic resource (documents, SCREEN POP PREMIUM - SPP, Screen PoP Premium (SPP) provides users with integration with Microsoft Outlook, Act!, or Goldmine and is compatible with both TSAPI and TAPI protocols. (500 seats per server)
SKU: COM-18000211 Mfgr Part#: 1800-0211
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Computer Instruments
VXML RIGHT TO USE POR
VXML RIGHT TO USE PORT, VXML Right -To-Use Media Port License
SKU: COM-18000103 Mfgr Part#: 1800-0103
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Computer Instruments
eDIALER POWER DIALER (CI managed)
eDIALER POWER DIALER (CI managed)
SKU: COM-180002201 Mfgr Part#: 1800-0220-1
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Computer Instruments
Appointment Reminder (CI managed)
Appointment Reminder (CI managed)
SKU: COM-1800002011 Mfgr Part#: 1800-0201-1
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