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Computer Instruments
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Showing: 91 - 113 of 113 Items
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Computer Instruments
agent/quality assurance survey.
AGENT/QUALITY ASSURANCE SURVEY, Agent Survey Form Filler maintains a comprehensive evaluation of the effectiveness of your Agents based on your most valuable source; Your customer. Three question types - numeric, voice, multiple chose. Jump technology allows questions to be dynamically ordered based upon previous question response. Several transcription methods via Email, Telephone or Web. Unlimited surveys can be created and are easy to configure and maintain using a Wizard base GUI. Survey questions and corresponding responses may be exported to CSV file or each survey when completed emailed to a specified address. Option available to capture ANI, DNIS and Agent ID when CTI resources available. Requires TSAPI or TAPI CTI Licenses.
SKU: COM-18000205 Mfgr Part#: 1800-0205
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Computer Instruments
Call Back Messaging Plus
Call Back Messaging Plus
SKU: COM-18000204 Mfgr Part#: 1800-0204
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Computer Instruments
Call Back Messaging Plus - Annual
SKU: CO-1800-0227-1 Mfgr Part#: 1800-0227-1
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Computer Instruments
Cloud SIP IVR Port - Annual
Cloud SIP IVR Port - Annual
SKU: COM-180001028 Mfgr Part#: 1800-0102-8
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Computer Instruments
SMS Team Notification - Annual
SKU: CO-1800-0226-1 Mfgr Part#: 1800-0226-1
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Computer Instruments
INSTALLATION REMOTE
Installation Remote
SKU: COM-18000701 Mfgr Part#: 1800-0701
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Computer Instruments
Training Remote
Training Remote
SKU: COM-18000720 Mfgr Part#: 1800-0720
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Computer Instruments
Cloud SIP IVR Port - Annual
Cloud SIP IVR Port - Annual
SKU: COM-180001029 Mfgr Part#: 1800-0102-9
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Computer Instruments
Municipal Transit - Paratransit - Annual
SKU: CO-1800-0224-1 Mfgr Part#: 1800-0224-1
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Computer Instruments
Calling All Position Service - CAPS - Annual
SKU: CO-1800-0225-1 Mfgr Part#: 1800-0225-1
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Computer Instruments
Municipal Transit - Fixed Route
SKU: CO-1800-0223 Mfgr Part#: 1800-0223
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Computer Instruments
Cloud SIP IVR Port - Annual
Cloud SIP IVR Port - Annual
SKU: COM-1800010210 Mfgr Part#: 1800-0102-10
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Computer Instruments
Call Back Message Plus
SKU: CO-1800-0227 Mfgr Part#: 1800-0227
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Computer Instruments
CI CLOUD SERVER - Annual ( CI managed)
CI CLOUD SERVER - Annual ( CI managed)
SKU: COM-180008021 Mfgr Part#: 1800-0802-1
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Computer Instruments
SMS Team Notification
SKU: CO-1800-0226 Mfgr Part#: 1800-0226
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Computer Instruments
LEAD PROCESSING SYSTEM (CI managed )
LEAD PROCESSING SYSTEM (CI managed )
SKU: COM-180002221 Mfgr Part#: 1800-0222-1
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Computer Instruments
Installation on Site
Installation On-Site
SKU: COM-18000710 Mfgr Part#: 1800-0710
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Computer Instruments
Training on Site
Training On-Site
SKU: COM-18000721 Mfgr Part#: 1800-0721
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Computer Instruments
LEAD PROCESSING SYSTEM
LEAD PROCESSING SYSTEM
SKU: COM-18000222 Mfgr Part#: 1800-0222
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Computer Instruments
Municipal Transit - Paratransit
SKU: CO-1800-0224 Mfgr Part#: 1800-0224
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Computer Instruments
Calling All Position Service - CAPS
SKU: CO-1800-0225 Mfgr Part#: 1800-0225
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Computer Instruments
eOne Software
contains off the shelf self-service packaged software for all PBX offerings. The software bundle includes an Automated Attendant for switchboard assistance, Name Dialer (Requires ASR RTUs) for caller convenience, a flexible Audio Bulletin Board for general information, a Form Filler for general surveys, requesting catalogs and placing orders, and a Data Locator for inquiring about account balances or other database information. In addition to these telephony solutions, the suite features enhanced call center applications to improve customer build voice and touch tone form surveys, establish database and web manage menu options, organize announcements, edit prompts and phrases, call flows to inbound calling numbers (DNIS), Outbound campaigns, texting experiences for PBX and IVR platforms. eOne users can assign allows users to easily configure and manage caller voice, mail and SMS premise, cloud or both IVR platform. Web Rapid Development GUI which eONE Universal Voice Portal, eONE Universal Voice Portal may be either licenses per sever.) Requires H.323/SIP/TDM Port Licenses and VXML 2.1, Visual Studio, C++, .Net (Expandable from 1 to 500 RTU port Locators have been configured). Supported development environments are Locators (automatically generated when the telephone Form Filler and for connecting Web browsers with company staff, and Web Forms and Web stand alone self-service Web applications are included CallMeBackNow! support such as Dynamic Announcements for callers in queue. Several service connectivity and perform interactive queries, assign language and gender options to call flows and set opt-out rules for callers, email and texting responses. eOne configured calls flows can produce dynamic VXML which is immediately available to callers without recycling the Mfg.'s Voice platform's or the application web server. eONE can also integrate to multiple PBX's through SIP trunk/End Point connectivity. eONE is ASR and TTS ready. eONE Universal Voice Portal
SKU: COM-1800-0001 Mfgr Part#: 1800-0001
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Computer Instruments
EONE MULTI-TENANT MASTER MEDIA SERVER
EONE MULTI-TENANT MASTER MEDIA SERVER
SKU: COM-18000002 Mfgr Part#: 1800-0002
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Showing: 91 - 113 of 113 Items
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Total Page(s): 4
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Home >
Computer Instruments
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Office Computers, All-in-One Terminals, Touch Screen Computers Desktop, Office Systems
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