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AudioCodes
AL-MI-SETUP-H:Non-recurring setup fee
Non-recurring setup fee for AudioCodes Live Meeting Insights in AudioCodes Azure subscription.
SKU: AUC-ALMISETUPH Mfgr Part#: AL-MI-SETUP-H
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AudioCodes
Non-recurring setup fee AC Live Support
Non-recurring setup fee for AudioCodes Live Support for more than 15 devices. Includes connection to AudioCodes Live NOC for monitoring and best practice review.
SKU: AUC-ALACTSLSUFCUST Mfgr Part#: AL-ACTS-L-SUF-CUST
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AudioCodes
AL-ST-SUF-B-C-R:Non-recurring setup fee
Non-recurring setup fee for redundant AL SmartTAP Teams BOT installation on Customer Azure subscription, by quotation.
SKU: AUC-ALSTSUFBCR Mfgr Part#: AL-ST-SUF-B-C-R
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AudioCodes
AL-ST-SUF-C-R:Non-recurring setup fee AL
Non-recurring setup fee for redundant AL SmartTAP on Customer Azure subscription, by quotation.
SKU: AUC-ALSTSUFCR Mfgr Part#: AL-ST-SUF-C-R
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AudioCodes
Annual Onsite Breakdown Fix
Annual Onsite Breakdown Fix
SKU: AUC-ONSTBREAKFIXYR Mfgr Part#: ONST-BREAK-FIX/YR
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AudioCodes
Enhanced OVOC - Remote Enhanced Design &
Customized configuration, set-up and troubleshooting of OVOC for AudioCodes products. Limited to 32 monitored entities (IP-Trunk Groups, IP address, etc.) per AudioCodes device and using optimized QoS threshold settings per customer requirements and best practice. Contact AudioCodes for offer.
SKU: AUC-OVOCECUSTIMPL Mfgr Part#: OVOC-E-CUST-IMPL
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AudioCodes
Remote Configuration and Change Manageme
Remote Configuration and Change Management Services with customized duration during pre-scheduled maintenance window and/or after hours. Can be used for 12 months after purchase. Valid support contract required. Min. session: 1 hr. with 15 min. increments. Maximum single use: 5 hours.
SKU: AUC-PSCCMCUST Mfgr Part#: PS-CCM-CUST
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AudioCodes
Fee to be added for professional service
Fee to be added for professional services provided under special circumstances, such as work performed outside of normal business hours or during holidays.
SKU: AUC-PSIMPLCHARGE Mfgr Part#: PS-IMPL-CHARGE
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AudioCodes
Fee for reinstating maintenance support
Fee for reinstating maintenance support contract.
SKU: AUC-SUPPREINSTATEFEE Mfgr Part#: SUPP-REINSTATE-FEE
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AudioCodes
Calling Plan srvc, cust charge for usage
Calling Plan service, Custom charge for actual aggregated usage of SIP telephony services.
SKU: AUC-CPLANMONTHUSAGE Mfgr Part#: CPLAN-MONTH-USAGE
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AudioCodes
Calling Plan srvc cust Port-IN per site
Calling Plan service, Custom Port-IN Includes professional services , Availability and price are country-specific. Per site per porting event (one-time).
SKU: AUC-CPLANPORTINCUST Mfgr Part#: CPLAN-PORTIN-CUST
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AudioCodes
Calling Plan service Port-IN per DID
Calling Plan service, Port-IN per DID, Availability and price are country-specific. (one-time).
SKU: AUC-CPLANPORTINDID Mfgr Part#: CPLAN-PORTIN-DID
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AudioCodes
Calling Plan srvc cust setup, onboarding
Calling Plan service, Custom setup and onboarding first-time customer SIP telephony projects (one-time).
SKU: AUC-CPLANSUFCUST Mfgr Part#: CPLAN-SUF-CUST
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AudioCodes
Network Voice Readiness Assessment
Network Voice Readiness Assessment
SKU: AUC-PSNVRACUSTOM Mfgr Part#: PS-NVRA-CUSTOM
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AudioCodes
VOCA/PS/CUST: Pro Services. Cust per quo
Professional Services. Customized per quoted scope of work
SKU: AUC-VOCAPSCUST Mfgr Part#: VOCA/PS/CUST
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AudioCodes
SW/FLOAT/T/10-250/M: Floating lic, month
Floating license, one-time monthly fee for 1 transcoding session, when the monthly excess capacity is within the 10-250 session range.
SKU: AUC-SWFLOATT10250M Mfgr Part#: SW/FLOAT/T/10-250/M
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AudioCodes
Simple Remote Monitoring Service for Med
Annual Simple Remote Monitoring Service for AudioCodes MP products. Email only service with a minimum of 5 monitored devices across the network.
SKU: AUC-PSREMTMONMPSYR Mfgr Part#: PS-REMT-MON-MP-S/YR
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AudioCodes
Per hour Voca engineering services for c
Per hour Voca engineering services for custom Voca call flow and contact center configuration or development
SKU: AUC-ALVOCAPS1H Mfgr Part#: AL/VOCA/PS/1H
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AudioCodes
Remote implementation of additional Medi
Remote set-up and configuration of additional AudioCodes Media Transcoders (MT cluster). Pricing is per MT device. The implementation service covers configuration in host SBC as well as well as MT devices being added.
SKU: AUC-MTEXTNREMTIMPL Mfgr Part#: MT/EXTN-REMT-IMPL
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AudioCodes
Project coordination (per AudioCodes dev
Project coordination (per AudioCodes device) for on-site activities
SKU: AUC-PSPROJCOOR Mfgr Part#: PS-PROJ-COOR
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AudioCodes
Break/Fix Technician Dispatch Hardware R
Spares is not available. service should be used as an alternative in countries where Managed Mediant 2000, Mediant 2600. Add-on only to ACTS Support Service. This (annual) for Mediant 500, MediaPack 1xx, Mediant 800, Mediant 1000, Break/Fix Technician Dispatch Hardware Replacement Service 9x5xND
SKU: AUC-BF9X5XNDLOWYR Mfgr Part#: BF-9X5XND-LOW/YR
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AudioCodes
One-time implementation for Call Recordi
One-time implementation for Call Recording add-on for Voca CIC Hosting by AudioCodes
SKU: AUC-ALCICRECS Mfgr Part#: AL-CIC-REC-S
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AudioCodes
M800; Basic remote Implementation Serv
Remote configuration, set-up and troubleshooting of AudioCodes product
SKU: AUC-M800AREMTIMPL Mfgr Part#: M800-A-REMT-IMPL
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AudioCodes
MP1XX with up to 24 analog ports; Basic
MP1XX with up to 24 analog ports; Basic remote Implementation Service for analog phones or fax devices.
SKU: AUC-MP1XXBREMTIMPL Mfgr Part#: MP1XX-B-REMT-IMPL
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AudioCodes
MediaPack 5xx series with up to 8 analog
Remote configuration, set-up and troubleshooting of AudioCodes product
SKU: AUC-MP5XX8REMTIMPL Mfgr Part#: MP5XX-8-REMT-IMPL
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AudioCodes
Remote implementation of Media Transcode
Remote implementation of Media Transcoder (MT) cluster, initial application of MT with one SBC. Remote set-up and configuration of AudioCodes Media Transcoder (MT) cluster. The implementation service covers first-time configuration in the host SBC as well as the MT.
SKU: AUC-MTINITREMTIMPL Mfgr Part#: MT/INIT-REMT-IMPL
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AudioCodes
MediaPack 532 with up to 32 analog ports
Remote configuration, set-up and troubleshooting of AudioCodes product
SKU: AUC-MP5XX32REMTIMPL Mfgr Part#: MP5XX-32-REMT-IMPL
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AudioCodes
SBA ProConnect; Remote Implementation se
SBA ProConnect; Remote Implementation service
SKU: AUC-SBAPROREMTIMPL Mfgr Part#: SBAPRO-REMT-IMPL
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AudioCodes
M1K TDM (W/O ESBC); Remote Implementatio
M1K TDM (W/O ESBC); Remote Implementation service
SKU: AUC-M1KREMTIMPL Mfgr Part#: M1K-REMT-IMPL
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AudioCodes
M500 (including ESBC up to 100 sessions)
M500 (including ESBC up to 100 sessions); Remote Implementation Support (limited to 3 hours). Remote configuration, set-up and troubleshooting of AudioCodes product
SKU: AUC-M500LSBCREMTIMPL Mfgr Part#: M500/L-SBC-REMT-IMPL
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